Can my child come in after having Calpol??

If your child has had Calpol after midnight the day before they are due to attend they will not be able to come in. Calpol can masks illnesses which then puts other children at risk. This also includes teething, bumps on the head and other non-illness related reasons. This is in our medication policy along with all of our other advisories regarding medication.

What funding options are available?

We offer the various types of government funding, depending on your circumstances you may be entitled to different funding options. This can be found on https://www.gov.uk/free-childcare-if-working

We stretch all funding to cover the full year of attendance.

Can I make changes to booked sessions?

Yes, we require 4 weeks notice to make a change to your regular booking schedule if we can accommodate the request.

What food do you provide?

Depending on when you child’s session is we provide breakfast. mid-morning snack, lunch, and tea time snack.

We have set menus and we also change this depending on the season however are all are in line with the guidelines and full of the nutrition they need!

We have an on site cook who ensures all allergies and dietary requirements are catered for daily.

What do I bring in for my child’s first day?

We like to be prepared for all eventualities therefore we ask that your bring in:

• Slippers for your child to wear inside
• Appropriate outdoor clothing
• A coat – we have great outdoor space so we love to take them out there
• Sun hat and sun cream for when the UV levels are 3 or above
• Any comforters your child may need throughout the day
• Nappies if applicable – we are happy for you to bring in a big pack or 3-4 nappies in the bag daily
• Spare clothes
• A water bottle

For babies we ask:

• If you use specific wipes then please bring those in, we do have them on site so if you are happy with us using them then that is okay
• A big tub of formula or measured out cups
• Sterilised bottles

Please ensure that all belongings are labelled to avoid any mix up with other children

Can someone else pick up my child if I am not able to?

Yes they can, we ask that you provide details of a 3rd & 4th person contact on the forms. If someone else that is not named on the file needs to pick up your child then we will need to know prior to collection, full details of the person, a photo of them and they will need to provide us with the password on arrival.

When should my child be toilet trained?

We will support you with potty training but we ask for it to be established at home and for your child to know what is expected before starting to potty train at nursery. We aim for all children to be potty trained before moving into our preschool room.

I would like my child to attend your nursery, how do I secure a place?

Please register your interest by clicking the “Apply online” button. We will then be in contact and if we can meet your needs we will organise a detailed tour of the nursery and give information about the next steps to secure a place.

I’m worried about my child’s first day how do you help to ensure the child is settled?

We fully understand the worry, Prior to your childs start date they will attend some settling in sessions, this process starts 2 weeks before the first official day and can be tailored to your child’s needs.

I am planning a holiday and therefore my child will not be in nursery, what do I do?

If you could inform us in advance of any absence so we can update our records. Full fee’s are required for any absence.

How early do I need to put my child’s name down to attend your nurseries?

As soon as possible, our spaces both at Yaxley and Hampton fill up very quickly so we can’t guarantee a place at short notice.